UR Service360 Plan for the Unexpected

At Universal Robots, they understand the challenges facing your business – relentless competition, labor shortages, higher customer expectations, economic uncertainty and more. And they know that production delays or downtime due to cobot maintenance or repair is not an option.

The equipment across your factory floor will need troubleshooting, debugging or fixing. In’s not a matter of if, but when. Given the criticality of UR cobots to your production lines, Universal Robots enable you to get out ahead and stay in the game.

UR Service360 gives you new ways to proactively monitor, optimize and safeguard cobot performance with enhanced support and preventative maintenance. The comprehensive support offerings protect production lines, maximize uptime, reduce risk and promote success by ensuring that you are prepared for the unexpected.

Complementing the UR standard product warranty and available in two different packages, Service360 equips you to:

• Mitigate risk and take control of unexpected expenses due to unplanned service costs and reducing downtime and delays.
• Maximize cobot ROI through remote and onsite performance and programming checks, environment assessments and access to UR’s certified engineers, automation experts and 24/7 customer support portal.
• Keep production running with preventative services and rapid-response visits.
• Recover rapidly in the event of the unexpected with access to hassle-free service, parts and replacements through UR’s Global Distributor Network.